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Salesforce AI Specialist Agentforce-Specialist-JPN

Agentforce-Specialist-JPN

Exam Code: Agentforce-Specialist-JPN

Exam Name: Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版)

Updated: Oct 28, 2026

Q & A: 379 Questions and Answers

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Salesforce Agentforce-Specialist日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Prompt Engineering: This section focuses on using Prompt Builder, managing user roles, creating prompt templates with field generation and flex types, selecting grounding techniques, and applying best practices for effective prompts.
Topic 2
  • Data Cloud for Agentforce: This domain covers Agentforce Data Library types, improving responses with unstructured data through chunking and indexing, understanding retrievers, and selecting keyword, vector, or hybrid search types.
Topic 3
  • Multi-Agent Interoperability: This domain explains Model Context Protocol (MCP), agent-to-agent communication, and when to use Agent API for system interactions.
Topic 4
  • Development Lifecycle: This area addresses testing agents in Testing Center, deploying from sandbox to production, and managing agent adoption and monitoring.
Topic 5
  • AI Agents: This domain covers configuring agent behavior, understanding the reasoning engine, selecting topics and actions for agent types, managing Agent User security, choosing appropriate agent types, and connecting agents to various channels.

Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

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Salesforce Certified Agentforce Specialist (Agentforce-Specialist日本語版) Sample Questions:

Question #1
Universal Containers (UC) は、生成 AI テクノロジーを使用して営業チームの生産性を向上したいと考えています。
しかし、UC は、一般の AI 仮想アシスタントには、一般的な有用な応答を行うための十分な企業データが不足していることを懸念しています。
UC はどのソリューションを検討すべきでしょうか?

A. Agentforce を有効にし、営業ユーザーに展開します。
B. Einstein Discovery を使用して AI モデルを構築し、営業ユーザーに展開します。
C. CBM データを使用して Einstein AI モデルを微調整します。


Question #2
Universal Containers は、実際のデータを保持し、本番環境から分離しながらエージェントをテストしたいと考えています。
企業は Testing Center でどの環境を使用すべきですか?

A. 実稼働データとは関係のない個人開発者組織を使用する。
B. 安全なテストのために本番環境から複製されたサンドボックス環境を使用する。
C. テストアサーションで本番組織を直接使用します。


Question #3
Agentforce スペシャリストは、エージェントのパフォーマンスのトラブルシューティングをしたいと考えています。エージェントのエラー、誤ってトリガーされたアクション、不完全なプランなど、エージェントとのすべてのユーザー インタラクションにアクセスするには、Agentforce スペシャリストはどこにアクセスすればよいでしょうか。

A. プランキャンバス
B. エージェント設定
C. イベントログ


Question #4
サービスマネージャーは、Salesforce Prompt Builderを使用して、サポートコール後にエージェントが顧客のケースノートを要約できるようにしたいと考えています。要約には以下の内容が必要です。
顧客の抱える問題、実施したトラブルシューティング手順、および今後の対応策を記録してください。
5文以内で記述してください。
専門用語を使わず、平易な言葉で説明してください。
次のアクションが特定されない場合は、要約に「次のアクションは不要です」と明記する必要があります。この要件を満たす主要なプロンプト構成要素はどれですか?

A. 役割、タスク、トークンサイズ制限、およびフォーマット
B. 役割、タスク、LLM明確度スコア、およびフォーマット
C. タスク、コンテキスト、制約、およびフォーマット


Question #5
Universal Container の内部監査チームは、生成されるプロンプトで住所情報が適切にマスクされていることを確認するよう An Agentforce に依頼します。
Agentforce スペシャリストは、Einstein Trust Layer 内のマスクされたデータのプライバシーをどのように検証する必要がありますか?

A. プラットフォームのイベントログを確認する
B. AI監査証跡を検査する
C. アドレスフィールドでデータ暗号化を有効にする


Solutions:

Question #1
Correct Answer: C
Question #2
Correct Answer: B
Question #3
Correct Answer: C
Question #4
Correct Answer: C
Question #5
Correct Answer: B

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