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Avaya 7004-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting & Diagnostics | 20% | - Fault isolation methodology - Call processing issues - Network and signaling problems |
| System Maintenance & Operations | 25% | - Backup and recovery procedures - Software upgrades and patching - System monitoring and performance management |
| System Architecture & Overview | 20% | - Avaya Aura integration - CS1000 platform components - Hardware and software versions |
| Security & System Integrity | 10% | - Security best practices - Access control and user rights |
| Configuration & Feature Management | 25% | - Dial plan and routing configuration - Feature activation and management - User and station administration |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Question #1
An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?
A. when a compressed media channel is required without circuit switching
B. when interworking is necessary to third-party H.323-enabled products
C. when it is necessary to transcode between IP and circuit-switched devices
D. when interworking is necessary to third-party SIP-enabled products
Question #2
Click the Exhibit button.
Given a company's dialing plan shown in the exhibit, if a station user at the company in New York City dials 8-890-4233, what will happen to the call?
A. The Access Code of 8 will be removed and the call will complete over Route List Index #
1.B. The call will receive intercept treatment as indicated in the Customer Data Block (CDB) and fail to complete.
B. The NARS software will remove the Access Code and Location Code and terminate the call internally at Directory Number 4233
C. The Access Code of 8 will be removed and the call will complete over Route List Index #0.
Question #3
Click the Exhibit button.
You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?
A. Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
B. Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
C. Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
D. Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
Question #4
You are responsible for maintaining the Communication Server (CS) 1000E release 7 x system installed at your customer's district office. They would like to use Corporate Directory Feature are accurate? (Choose two)
A. The Corporate Directory application obtains information Subscriber and Telephony account information from Subscriber Manger and compiles it into a Corporate Directory Report File.
B. All information files required for generating Corporate Directory must be published in the LDAP directory.
C. All information files required for generating Corporate Directory must be published in the Common Network Directory (CND).
D. The Corporate Directory application obtains information directly from the CS 1000 database to create the Corporate Directory Report File.
Question #5
Click the Exhibit button.
Given the customer Route List index shown in the exhibit, what is the first expensive route that a call placed on that RLI could take?
A. Entry 0
B. Entry 3
C. Entry 1
D. Entry 2
Solutions:
| Question #1 Answer: C | Question #2 Answer: C | Question #3 Answer: B | Question #4 Answer: A,C | Question #5 Answer: D |







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