IBM IBM Certified BPM Program Manager A2180-188

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IBM A2180-188 Exam Syllabus Topics:

IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question #1
In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A. Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.
B. Explain to the executive sponsor that the requirement will be implemented in the next iteration.
C. Find the best time in the development effort when resources are available to insert the business requirement implementation.
D. Validate user story with process owner and schedule for a later iteration.

Question #2
The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?

A. System Architect
B. Event Organizer
C. BPM Developer
D. Process Owner

Question #3
A program manager is planning a project after Playback 0 with a customer. The first proposed plan includes releasing the process with no integrations to external systems. In this plan the process participants will key in data into the process application manually for the first release. The customer replies that this is not a good solution because the integrations are required. The customer proposes a second plan where all the integrations are built for the first release and it will take nearly 3 times as long to deliver with a duration of 9 months. After discussing the pros and cons of the different approaches the customer states that the plan with integrations will be less work and cost overall because they know that they will eventually build all the integrations. How should the program manager respond?

A. Continue to support the first plan because it gives the process participants the ability to work with the data first hand and greatly reduce the user acceptance testing.
B. Accept the customer's proposed plan as the customer has confirmed that the integrations will eventually be implemented. The program manager will document the integration risks.
C. Accept the second plan because it will lock the customer into a much longer implementation during which the program manager can push for shorter releases.
D. Continue to support the first plan because partial solutions that bring about an earlier release will often demonstrate that the full scope of initial planned integrations are not required.

Question #4
Within a business process application, access to business data in other systems is accomplished via:

A. tracking points
B. integration service.
C. connection lines between Business Process Definition (BPD) activities.
D. exposed process variables.

Solutions: