Salesforce Salesforce Consultant NP-Con-101

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

Question 1

A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system. The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points. The membership data only needs to be viewed.
What should a consultant recommend to meet the requirement?

A. Utilize Big Objects to store this information in Custom Objects.
B. Utilize Salesforce Connect to store this information in External Objects.
C. Utilize Big Objects to store this information in External Objects.
D. Utilize Salesforce Connect to store this information in Custom Objects.

Question 2

A nonprofit organization created a custom Opportunity name for all organization donations.
Which two considerations should the consultant discuss with the organization? Choose 2 answers

A. The organization should only change existing Opportunities to the new naming convention by using the "Refresh Name" action.
B. The custom naming convention only applies to new Opportunities of matching record types; it is not retroactive.
C. The organization should change existing Opportunities to the new naming convention by using the "Refresh All Opportunity Names" button in Bulk Data Processes.
D. The organization should change existing Opportunities to the new naming convention through an upsert.

Question 3

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record.
Which option should a consultant recommend to meet the requirements?

A. Pardot
B. Salesforce Engage
C. Send List Email
D. Journeys

Question 4

A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.
How should the consultant meet the requirement?

A. Create a field history report.
B. Run the Schema Builder.
C. Complete all field descriptions.
D. Run and view the Setup Audit Trail.

Question 5

In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers

A. Household-related data
B. Contact's employer-related data
C. Contact's address-related data
D. Business-related data

Solutions: