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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Engagement Policies | 12% | - Policy Configuration
|
| AI and Arbitration | 8% | - Decision Prioritization
|
| Contact Policy and Volume Constraints | 13% | - Contact Governance
|
| Next-Best-Action Concepts | 10% | - Customer Engagement Fundamentals
|
| Business Agility in Customer Engagement | 10% | - Operational Excellence
|
| Decision Strategies | 25% | - Strategy Design
|
| Channels | 10% | - Channel Integration
|
| Actions and Treatments | 12% | - Action Management
|
Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:
1. DRAG DROP
U+ Bank has decided to use the Pega Customer Decision Hub to recommend more relevant banner ads to its customers when they visit the personal portal.
Select each placement type on the left and drag it to the correct requirement on the right.
2. To access a property from an unconnected component, you use the____________.
A) customer-dot-property construct
B) dot-property value directly
C) component-dot-property construct
D) property value
3. HOTSPOT
U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time.
In the Answer Area, select the correct artifact you use to implement each requirement.
4. Myco, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
A) preview section from the email content editor
B) a list of customer email addresses from the Test Message tab
C) schedule an outbound run with a limited number of customers
D) a seed list from the Test Message tab
5. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?
A) Set the action availability to Never
B) Set the action availability to Within a defined time period
C) Set the action availability to Always
D) Set the action availability to Template
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: C | Question # 3 Answer: Only visible for members | Question # 4 Answer: D | Question # 5 Answer: B |







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