Salesforce Salesforce Cloud Consultant Sales-Con-201

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later. What should a consultant do to ensure clean leads for the marketing reps?

A. Run a duplicate job with a Matching Rule.
B. Create a formula field on Lead for duplicates.
C. Create a Validation Rule to find duplicates.

Question 2

Sales reps at Universal Containers want to know when a customer or prospect contact opens an email the reps sent so they can follow up with the contact shortly afterward. Which tool should a consultant recommend to meet the requirement?

A. Einstein Activity Capture
B. Salesforce Inbox
C. Enhanced Email

Question 3

Universal Containers has implemented a lead qualification process that uses a lead scoring formula. Upon review, many of the converted leads with the highest scores had little interest in making a purchase. Which modification to the current lead qualification process should a consultant recommend?

A. Include a measure for the number of marketing touches.
B. Evaluate each record against the target marketing persona.
C. Increase points for actions that Indicate Intent.

Question 4

Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns. Which feature will allow for revenue share with standard and custom attribution models?

A. Create a formula field to track Campaign Influence.
B. Create a reporting snapshot for Campaign Influence.
C. Customizable Campaign Influence for reporting.

Question 5

Sales reps at Cloud Kicks frequently work opportunities across multiple browser tabs and need quick access to related records, notes, and a productivity-focused workspace. What should the consultant recommend?

A. Chatter Free
B. Lightning Sales Console app
C. Salesforce Classic

Solutions: