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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with an external partner. The client's Enterprise Grid houses four workspaces: Social, External, Marketing and Finance.
Unless modified from the default in the client's Enterprise Grid, which workspaces can channel members request to work with individuals from the external partner?

A) All the workspaces housed within the Enterprise Grid
B) The External workspace only
C) The latest workspace created in the Enterprise Grid
D) The first workspace created in the Enterprise Grid

2. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Key Messaging
B) Governance Session
C) Channel Strategy Session
D) Grid Design Workshop

3. Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.
Which response reflects channel strategy best practices?

A) Admins create a few standard channels with channel prefixes to establish best practices.
B) Organic channel creation is authentic and reflects the way work is done.
C) Best practice is for admins to create all project channels for users so there is consistency across departments.
D) Allow users to create and customize their own channels so they have a unique user experience.

4. After a grid migration, what is one data point that remains at the workspace level?

A) Files
B) Custom emojis
C) User groups
D) Custom profile fields

5. During discovery you learn that your client's vision for success is to make employees feel more connected with their peers, and to improve connectivity among global and remote employees. They also want to limit noise and distraction for users in their primary workspace.
What type of workspace would best meet their needs?

A) Global
B) Secondary
C) External
D) Social

Solutions: