Avaya APSS Avaya Solutions for Midsized Customers Online Test : 46150T

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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)

A) Contact Center directors and managers
B) Quality assurance managers and supervisors
C) Contact Center agents
D) Director of IT

2. Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)

A) Integrate and re-use equipment l already own
B) Grow my business
C) Meet the UC needs of road warrior employees
D) Add secure mobility features
E) Improve the customer experience

3. A customer inquires about deploying Avaya IP Office TM via the cloud to multiple sites, with each site having 30 to 50 employees.
Which Avaya IP Office edition would be used into meet this need as a cloud service?

A) Essential Edition
B) Server Edition
C) Basic Edition
D) Preferred Edition
E) Select Edition

4. You have a midsized customer considering the Avaya Contact Center Select offer. You tell him that the offer is tailored to provide rapid deployment targets.
First call/first email typically takes________

A) Less than 1 hour
B) 1 week
C) Less than 4 hour
D) 1 day

Solutions: