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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Installation and Configuration | - Deployment and administration
|
| Customer Requirements Analysis | - Business and technical requirements gathering
|
| Applications and Messaging | - Communication applications deployment
|
| IP Office Hardware | - Hardware components and interfaces
|
| Maintenance and Troubleshooting | - Operational support and diagnostics
|
| SME Solution Design | - Designing Avaya SME communication solutions
|
| Networking and Call Routing | - Voice networking configuration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. SSA Snapshot
B. Debug Manager on DTE port
C. System Monitor with ISDN L3 filter options enabled
D. System Monitor with default filters
Question #2
The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A. The telephone display massage cannot be changed.
The prompt cannot be changed.
B. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
C. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
Question #3
For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)
A. Set CDR.
B. Install Delta Server.
C. Set SMDR.
D. Set IP address of call accounting software.
Question #4
Which two email client are supported for IP Office IMAP services? (Choose two.)
A. Lotus Messages
B. Lotus Notes
C. MS Outlook
D. Microsoft office Communicator
Question #5
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A. Condition Action
B. Database Action
C. Miscellaneous Action
D. Configuration Action
Solutions:
| Question #1 Answer: C | Question #2 Answer: B | Question #3 Answer: C,D | Question #4 Answer: B,C | Question #5 Answer: B |






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