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Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3

3000.3

Exam Code: 3000.3

Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

Updated: Sep 10, 2026

Q & A: 59 Questions and Answers

3000.3 Free Demo download:

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Avaya 3000.3 Exam Syllabus Topics:

SectionObjectives
System Installation and Configuration- Deployment and administration
  • 1. User and extension administration
  • 2. Licensing and feature activation
  • 3. Initial system configuration
Customer Requirements Analysis- Business and technical requirements gathering
  • 1. Assess existing voice and data infrastructure
  • 2. Determine scalability and application needs
  • 3. Identify customer communication requirements
Applications and Messaging- Communication applications deployment
  • 1. VoiceMail Pro features
  • 2. Auto attendant configuration
  • 3. Conferencing and messaging services
IP Office Hardware- Hardware components and interfaces
  • 1. Digital, analog, and IP endpoint support
  • 2. Interface card selection
  • 3. Control units and expansion modules
Maintenance and Troubleshooting- Operational support and diagnostics
  • 1. Verify system performance
  • 2. Identify and resolve common faults
  • 3. Perform ongoing maintenance tasks
SME Solution Design- Designing Avaya SME communication solutions
  • 1. Select appropriate IP Office platform
  • 2. Plan system architecture and capacity
  • 3. Design multi-site solutions
Networking and Call Routing- Voice networking configuration
  • 1. Bandwidth and voice compression considerations
  • 2. Small Community Network (SCN) implementation
  • 3. Trunk selection and routing

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question #1

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A. SSA Snapshot
B. Debug Manager on DTE port
C. System Monitor with ISDN L3 filter options enabled
D. System Monitor with default filters


Question #2

The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A. The telephone display massage cannot be changed.
The prompt cannot be changed.
B. The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
C. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.


Question #3

For an IP500v2 to support third-party call accounting software, which two setting must be set in the IP Office to get the application to work? (Choose two.)

A. Set CDR.
B. Install Delta Server.
C. Set SMDR.
D. Set IP address of call accounting software.


Question #4

Which two email client are supported for IP Office IMAP services? (Choose two.)

A. Lotus Messages
B. Lotus Notes
C. MS Outlook
D. Microsoft office Communicator


Question #5

The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A. Condition Action
B. Database Action
C. Miscellaneous Action
D. Configuration Action


Solutions:

Question #1
Answer: C
Question #2
Answer: B
Question #3
Answer: C,D
Question #4
Answer: B,C
Question #5
Answer: B

3000.3 Related Exams
132-S-916.4 - Avaya Specialist - IP Office Implement & Support Elective Exam
3311 - Avaya Contact Recording and Avaya Quality Monitoring R15 Implementation and Maintenance Exam
132-S-900.6 - Avaya IP Telephony Design Elective Exam
3200.1 - Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance Exam
75940X - Avaya Converged Platform Integration Exam
Related Certifications
ACDS-3382
APSS
Avaya Specialist
Avaya-Certification
Avaya CallPilot
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