Genesys Cloud Certified Professional - Implementation : GCP-GC-IMP

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You can select multiple files to upload into a workspace in the Documents feature.

A) True
B) False

2. Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

A) Communication Services
B) Core Services
C) Application Services
D) Public Interface Services

3. You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

A) Tell John to be patient and wait for the email to arrive.
B) Add John to Genesys Cloud again so that a new invitation will be generated.
C) Reset John's password and let him know the password to log in with.
D) Submit a ticket to Genesys Cloud support.
E) Resend the invite.

4. Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

A) Communication Services
B) Core Services
C) Application Services
D) Public Interface Services

5. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) TLS
B) The default protocol
C) SIP
D) TCP
E) UDP

Solutions: