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IBM Case Manager V5.0 Sample Questions:

1. Which additional components must be installed to use IBM FileNet Case Monitor with a case management application?

A) Both Microsoft OLAP and Cognos Real-time monitoring
B) Both FileNet Process Engine and FileNet Case Analyzer
C) Both FileNet Case Analyzer and Cognos Real-time monitoring
D) Both Microsoft OLAP and FileNet Case Analyzer

2. When selecting Manage Roles for a solution, on which two pages is this operation available? (Choose two)

A) Add Case page
B) Work page
C) Add Task page
D) Cases Detail page
E) Work Detail page

3. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?

A) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
B) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
C) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
D) A customer requests written details of the policy and additional product descriptions

4. Which statement is correct in regards to IBM FileNet Case Monitor?

A) Has dashboards to display data from active cases
B) Has dashboards to display data from completed cases
C) Has dashboards to display data from both active and completed cases
D) Only has dashboards to display data from workflows and not cases

5. When creating iWidgets, REST Services are frequently used for communicating with back end servers. What response protocol is considered the easiest to use when working in this environment?

A) Formatted Text
B) HTML
C) JSON
D) XML

Solutions: