IBM ICS Social Software Sales Mastery Test v2 : 00M-642

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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. Which feature of IBM Sametime is an example of a more nimble responsiveness in IBM Lotus Notes?

A) Rich-text support in chat
B) The ability to see the sender of an e-mail is online right from your inbox and chat right away
C) Broad support of industry leading vendors
D) Standards-based APIs

2. What activity is a good Call to Action for you to have as the result of a Social Business Agenda session with a customer?

A) Return to hone the selling strategies you have known for years.
B) Continue to focus your interaction with IT; they are the ones who buy our software
C) Work with your customer to identify which business process might be the highest priority for becoming a Social Business.
D) Review the features in the latest product releases to be ready for a customer product pitch.

3. Which IBM product delivers a broad set of powerful social capabilities that are tightly integrated?

A) IBM Lotus Symphony
B) IBM Lotus Protector
C) IBM Tivoli Manager
D) IBM Connections

4. What is the flagship (leading product) of IBM social software?

A) IBM Tivoli Manager
B) IBM Connections
C) IBM WebSphere
D) IBM Lotus Quickr

5. What is one best practice that is very successful in delivering the Social Business message to a customer?

A) Make sure you are well dressed.
B) Have a lengthy technical discussion about each feature and its capabilities.
C) Distribute printouts of analysts' reports to every person in the room.
D) Add personal stories about how you use these social software features successfully in your job.

Solutions: