EXIN ITIL Service Capability Service Offerings and Agreements (ITILSC-SOA日本語版) : ITILSC-SOA日本語

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Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

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Still, for the ITILSC-SOA exam, there are more demands that you as a taker have to meet:

• Being a holder of the certificate for the ITIL Foundation or an appropriate earlier version as well as bridging qualifications;
• Two to four years of experience working within ITSM is a strong recommendation;
• 12 hours and more taking personal study through exploring the syllabus in addition to essential fields within the key guidance for ITIL Service Strategy as well as ITIL Service Design in readiness for the official test, and more particularly, Chapter 2 dealing with service management as a practice.
• 30 hours or more of training, which does not include breaks and carried out with an approved training provider or an approved e-learning scheme;

ITIL Certification in Service Offerings and Agreements is a freestanding certificate. At the same time, this is a section of the ITIL Intermediate Capability domain as well as a module that is related to the ITIL Expert Certification in IT Service Management. To obtain this certificate, the specialists need to pass the ITILSC-SOA exam. It is developed to check the individuals’ skills that are required to apply the Service Offering & Agreement (SOA) practices service management life cycle, especially in specific core ITIL roles, processes, and purpose areas. These include service portfolio administration, financial management for Information Technology services, and supplier management, as well as demand management, administration of service level, administration of business relationship, and service catalog management.

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