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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support Microsoft Lync Server 2013 in your company network. Your company has four buildings on a single site. A user reports that when she calls users in another building, the call quality is poor. You receive the Quality of Experience (QoE) report: Capture device: Headset MicrophoneRender device: Headset EarphoneMicrophone timestamp error: 0.02msEcho percent microphone in: 15.21%Codec: SIRENAudio FEC: FalsePacket utilization: 32701Avg. packet loss rate: 10.21%Avg. jitter: 23msAvg. round trip:
62msAvg. network MOS: 3.71Avg. network MOS degradation (jitter):0.00%Avg. sending MOS: 2.97Avg. listening MOS: 3.17Receive noise level: -56dBoV Which of the following values is outside acceptable limits?

A) Packet utilization: 32701
B) Avg. packet loss rate: 10.21%
C) Avg. round trip: 62ms
D) Receive noise level: -56dBoV
E) Avg. jitter: 23ms

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition and Edge Servers. You create a group named HelpDesk You need to grant the minimum level of permissions necessary for members of HelpDesk to be able to enable or disable Lync users. What should you do?

A) Assign the CsServerAdministrator role to HelpDesk members.
B) Add HelpDesk members to the group RTCUniversalServersAdmins.
C) Assign the CsAdministrator role to HelpDesk members.
D) Assign the CsUserAdministrator role to HelpDesk members.

3. DRAG DROP You support a Microsoft
Lync Server 2013 environment that includes the following:
-Enterprise Edition pool with two Front End Servers named Lync2013FEl and Lync2013FE2
-One Back End Server named Lync2013BE
-One Edge Server installed into a perimeter network named Lync2013Edge
Currently traffic between LAN networks and the perimeter network is blocked.
You discover that configuration changes are not replicated to the Edge Server.
You run the Get-CsManagementStoreReplicationStatus cmdlet. You discover that
on the Edge Server, UpToDate is shown as false.
You need to replicate the latest configuration changes to the Edge Server and bring
it up to date. Which three actions should you perform in sequence? (To answer,
move the appropriate three actions from the list of actions to the answer area and
arrange them in the correct order.)

4. You support Microsoft Lync Server 2013 Enterprise servers in your customer's organization. All client computers run Windows 7 or Windows 8. You configure dial-in conferencing. Users are dispersed in several locations. Users report that they cannot use dial-in conferencing for their conferences. You run the Get-CsDialPlan cmdlet and receive the output shown in the following exhibit. (Click the Exhibit button.)

You need to ensure that users can join conferences by using dial-in conferencing. What should you do?

A) Associate a dial-in conferencing access number with a dial-in conferencing region.
B) Associate a public switched telephone network (PSTN) usage record with a dial-in conferencing region.
C) Create a user dial plan and associate the user dial plan with a dial-in conferencing access number.
D) Associate a trunk route with a dial-in conferencing region.

5. You support a Microsoft Lync Server 2013 environment that consists of one Enterprise pool on a Front End Server Internal and external users cannot join online meetings using the Lync 2013 Lync Web App. The same users are able to join online meetings by using the Lync 2013 client. You need to diagnose the cause of the meeting join issues. Which cmdlet should you run from the Lync Server Management Shell?

A) Test-CsUcwaConference
B) Set-CsWebService, with the AllowAnonymousAccessToLWAConference parameter
C) Test-CsMcxConference
D) Test-CsAsConference

Solutions: