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Microsoft Dynamics 365 Marketing Functional Consultant : MB-220

MB-220

Exam Code: MB-220

Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant

Updated: Jun 01, 2026

Q & A: 250 Questions and Answers

MB-220 Free Demo download:

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What Are Characteristics of This Exam?

The Microsoft evaluation MB-220 is 150-minute long if it contains labs and 130 minutes with no lab sessions and mainly consists of 40-60 questions. As a rule, there is no fixed number of items in the actual exam, which has led to no definite passing score. The only thing that one can comprehend about passing rates is that it is mandatory to score at least 70% of total marks to come up with flying colors in this evaluation. As far as language options are concerned, one can sit for such an exam in English only. The standard exam fee is $165 and should be paid towards the exam voucher, which is non-refundable and non-transferable.

Microsoft MB-220 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Manage events and webinars: This section is about planning, supporting, and executing online or physical webinars to achieve marketing goals.
Topic 2
  • Create and manage marketing email messages: This section is about managing and writing emails to enhance the effectiveness of campaigns.
Topic 3
  • Manage leads, contacts, and accounts: After attaining leads, this section addresses building strong relations with clients through data related to lead generation, management of contacts, and organization of accounts.
Topic 4
  • Manage segments and lists: This section is about organizing specific audiences to run efficient marketing campaigns.
Topic 5
  • Configure marketing applications: This section covers configuring marketing tools within Dynamics 365 setup and optimizing their functionality.
Topic 6
  • Manage customer journeys: This section focuses on administering communication with customers to improve engagement and meaningful insights.
Topic 7
  • Configure Dynamics 365 Customer Voice: The section covers configuring the Dynamics 365 environment for Customer Voice that allows collecting their feedback and valuable insights.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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MB-220 Related Exams
MB-300 - Microsoft Dynamics 365: Core Finance and Operations
MB-300J - Microsoft Dynamics 365: Core Finance and Operations (MB-300日本語版)
MB-330-JPN - Microsoft Dynamics 365 Supply Chain Management Functional Consultant (MB-330日本語版)
MB-310J - Microsoft Dynamics 365 Finance Functional Consultant (MB-310日本語版)
MB-200J - Microsoft Power Platform + Dynamics 365 Core (MB-200日本語版)
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