Pegasystems Pega Certified System Architect (PCSA) 85V1 : PEGAPCSA85V1

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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A) Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.
B) Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action.
C) Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
D) Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.

2. You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

A) Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
B) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
C) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
D) Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.

3. You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A) Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
B) Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
C) Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
D) Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

4. An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system. Select two unit tests useful in developing the shopping cart page. (Choose Two)

A) Verify the data page has the correct item prices.
B) Verify the order total cost property is accurately calculated.
C) Verify the data transform copies the correct value from the data page to the shopping cart page.
D) Verify the price fields are displayed in the correct format.

5. You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office. How do you configure the list report to create the pie chart?

A) Group the Employee Name and Office columns.
B) Group the Employee Name column.
C) Summarize the Employee Name column.
D) Summarize the Employee Name and Manager Name columns.

Solutions: