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WGU Principles of Management at Western Governors University(IAC1) : Principles-of-Management

Principles-of-Management

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated: Aug 12, 2026

Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Leading & Motivation25%- Leadership Theories & Styles
  • 1. Trait, behavioral, and contingency theories
    • 2. Transformational vs transactional leadership
      - Motivation & Communication
      • 1. Maslow, Herzberg, Expectancy theory
        • 2. Conflict resolution and team dynamics
          • 3. Interpersonal and organizational communication
            Ethics, Social Responsibility & Change Management15%- Ethics & Corporate Social Responsibility
            • 1. Stakeholder management and sustainability
              • 2. Ethical decision-making frameworks
                - Managing Change & Innovation
                • 1. Organizational development and innovation
                  • 2. Forces and resistance to change
                    Planning & Strategic Management20%- Foundations of Planning
                    • 1. SWOT analysis and strategic formulation
                      • 2. Mission, vision, and goals
                        • 3. Strategic, tactical, and operational planning
                          - Decision Making
                          • 1. Group decision-making techniques
                            • 2. Rational and bounded rationality models
                              Organizing & Organizational Structure20%- Human Resource Management
                              • 1. Staffing, training, and performance management
                                • 2. Legal and ethical HR considerations
                                  - Organizational Design
                                  • 1. Team-based and matrix structures
                                    • 2. Mechanistic vs organic structures
                                      • 3. Departmentalization and authority
                                        Controlling & Quality Management20%- Operations & Quality Control
                                        • 1. Balanced scorecard and performance metrics
                                          • 2. Total Quality Management (TQM)
                                            - Control Process
                                            • 1. Corrective action and feedback loops
                                              • 2. Establishing standards and measuring performance

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                1. What is the purpose of the control process? Choose 1 answer

                                                A) To deliver strategic value by fostering communication throughout the organization
                                                B) To develop market saturation for the company's product
                                                C) To direct the activities of individuals toward achievement of organizational goals
                                                D) To build a dynamic organization at all levels within the company


                                                2. In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

                                                A) Providing a Braille keyboard for a worker who is visually impaired
                                                B) Providing a list of accommodations that the company is willing to make available to all potential employees
                                                C) Providing an environment for a mentally ill worker where the worker does not have to interact with others
                                                D) Providing a germ-free environment for a worker participating in a bone marrow transplant program


                                                3. What isa clear and concise statement ofthe basic purpose of an organization? Choose 1 answer

                                                A) Its mission
                                                B) Its objective
                                                C) Its goal
                                                D) Its vision


                                                4. A computer manufacturer purchases the company that supplies computer chips for the company. Which type of corporate strategy is the company using? Choose 1 answer

                                                A) Strategic alliance
                                                B) Conglomerate diversification
                                                C) Vertical integration
                                                D) Domain selection


                                                5. An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

                                                A) Barrier caused by differences among perceptions
                                                B) Barrier caused by semantics
                                                C) Barrier caused by tone differences
                                                D) Barrier caused by relativism


                                                Solutions:

                                                Question # 1
                                                Answer: C
                                                Question # 2
                                                Answer: A
                                                Question # 3
                                                Answer: A
                                                Question # 4
                                                Answer: C
                                                Question # 5
                                                Answer: B

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