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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

2. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet. Your customer currently has Lync Online configured for Hybrid mode with Office 365. You need to help your customer enable the Office Web Apps Server for users who are using on- premise Lync. What should you do?

A) Configure Office 365 SharePoint Online URL in the Lync Topology.
B) Install a Microsoft Web Access Companion Server (WAC) server on premise and configure the Lync Topology.
C) Configure Office 365 Microsoft Web Access Companion Server (WAC) URL in the Lync Topology.
D) Install Microsoft Web Access Companion Server (WAC) server components on Lync Pool Server.

3. You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A) Change the associated normalization rule in the dial plan policy.
B) Modify the voice policy for this user for PSTN usage.
C) Open outbound TCP port 5061 on the user's computer.
D) Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.

4. You support a customer whose network environment includes Microsoft Lync Server 2013. A firewall filters all inbound traffic from the Internet. All outbound IP traffic is permitted. Users report voice quality problems when they attempt to communicate with external participants. You need to ensure that Lync users are able to communicate with external participants. Which two ports should you open on the firewall? (Each correct answer presents part of the solution. Choose two.)

A) TCP port 5061
B) TCP port 4443
C) TCP port 8057
D) TCP port 443
E) UDP port 3478

5. You support a customer's Microsoft Lync Server 2013 environment.
Users regularly host online meetings in which participants use the MultiView video feature in Lync Server 2013.
All clients use the Lync 2013 client and are located in the headquarters site as well as a branch site. The network team reports high bandwidth utilization by Lync for these conferences. You need to find a potential cause of the high bandwidth use. Which cmdlet should you run from the Lync Server Management Shell?

A) Get-CsMediaConfiguration
B) Get-CsClientPolicy
C) Get-CsConferencingPolicy
D) Get-CsVoicePolicy

Solutions: