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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Consultative Sales Approach | 25% | - Value proposition development - Objection handling and closing techniques - Needs assessment and discovery |
| Hospitality Industry Landscape | 25% | - Guest experience and service flow - Efficiency and revenue management - Front and back-of-house operations |
| HP Retail and Hospitality Solutions Portfolio | 25% | - POS systems, kiosks and digital signage - Hardware, peripherals and mobility solutions - Software, security and service offerings |
| Retail Industry Landscape | 25% | - Inventory and workforce management - Customer experience optimization - Retail operational challenges |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. What can you find on HP Asset Hub? (Select three.)
A) Customer presentations
B) Images
C) Videos
D) Emailers (EDMs)
2. Which platform does HP Engage Express leverage?
A) HP Engage One Pro
B) HP Engage One
C) HP Engage Flex Pro
D) HP Engage Go
3. Which HP all-in-one system allows the display to be mounted in portrait or landscape mode?
A) HP Engage One Pro
B) HP Engage One
C) HP Engage One Go 10
D) HP Engage Go 13.5
4. Which HP all-in-one systems offer a modular design with the ability to mount the I/O hub under the counter for a "clean counter" implementation? (Select two.)
A) HP Engage One Pro
B) HP Engage One
C) HP Engage Go 10
D) HP Engage One Essential
Solutions:
| Question # 1 Answer: A,B,C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A,B |







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