HP HP Advanced Sales Certified HP5-H10D

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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

Question 1

Which service corresponds to the following discovery question:
"Do you meet the requirements of data protection regulations by physically controlling access to your
data?"

A. Defective Media Retention
B. Installation
C. Asset Tagging
D. Tracking and Recovery Services

Question 2

Which HP PPS Services allow customers to add leasing of the new hardware purchased within the
pricing?

A. HP Priority Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Custom Contractual Services

Question 3

How should you counter this objection: "Services cost too much."

A. HP standard warranty offers limited support for a short time period.
B. HP Services ensure that your equipment stays up and running.
C. HP Services allow you to choose from various options that best suit your needs.
D. HP Services give you predictability and greater control of TCO.

Question 4

Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP
hardware?

A. HP Priority Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Custom Contractual Services

Question 5

What is true about HP Standard Contractual Services?

A. The HP Standard Contractual Services are annual services for multiple products on one agreement.
B. HP standard Contractual Services can provide special customer delivery requirements, such as project
management.
C. HP Standard Contractual Services are prepaid annual service packages typically sold at the point of
hardware sale.
D. Each HP Standard Contractual Services agreement is linked to one hardware serial number.

Solutions: